Ford Customer Service Award WinnerLearn More
Every year the Ford Motor Company recognizes an Albertan dealership for achieving exceptional Customer Satisfaction in Service and Sales.
The Ford President's Award has been granted to DK Ford for consistently providing a great customer experience - by exceeding high levels of customer satisfaction and customer service.
“Hold with Deposit” is a fully refundable 24 hour hold you can place on a vehicle to reserve it for purchase. An authorization hold of 1% of the total vehicle cost will be secured on the credit card provided. It’s similar to renting a car or hotel room. If you decide to buy the vehicle, the "Hold With Deposit" can be applied to the sale.
All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle specific information.
If there are any concerns about the vehicle you are purchasing or the financial terms, the 24 Hour Hold option will ensure that everything is in order. If within 24 hours after your hold expires, and you do not like the vehicle — your hold will be 100% refunded, no questions asked.
Please note that the online deposit is not a purchase deposit. An online deposit only puts the vehicle on hold for 24hrs, which allows the customer time to communicate with a Sales Representative to confirm all the details in purchasing the vehicle.
If confirmed and finalized, the online deposit can be applied to the purchase deposit — however, if the customer decides to cancel their purchase, they forfeit the deposit.
When you sign in to your account, we take precautions to protect your account. First, whenever you sign in to your Koch account, you sign in using a secure server connection (https://). We use the industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure. DK Ford knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
Our e-Commerce capabilities are for Alberta only, Provincial Laws apply. If outside Alberta, please feel free to contact our staff at firstname.lastname@example.org.
Yes, DK Ford is certified Level 1 PCI DSS compliant for credit card processing--which are the highest standards on payment processing. On DK Ford, you can buy a vehicle online, safely.