Customer Reviews
At DK Ford, we're committed to serving the Leduc and Nisku area with honest, professional service and a dealership experience rooted in trust and community. Our customer reviews speak to the standard we hold ourselves to every day across sales, service, parts, and everything in between.
We're also proud recipients of the 2025 Ford Diamond President's Award, marking the 19th time DK Ford has earned one of the highest honours given to Ford dealerships in Canada. It's a recognition we don't take lightly, and one that reflects the loyalty of our Leduc customers.
See what drivers across Leduc County, and beyond are saying about their experience with DK Ford. Whether they came in for a new Ford truck or SUV, or ongoing service.
864 reviews
I was charged $880. to diagnose a cluster (Speedometer) issue. The service department said they needed 3 to 5 business days to order the part and were unable to resolve my 'over limit exhaust'… MoreI was charged $880. to diagnose a cluster (Speedometer) issue. The service department said they needed 3 to 5 business days to order the part and were unable to resolve my 'over limit exhaust' issue without that part. I then proceeded to Calgary where the service department at Woodridge Ford repaired my vehicle AND cut a new $250 key for $990.00. The service was done over the weekend and there were no other issues. Less
I found my experience at DK ford to be a positive one, the Staff was friendly and helpful ,and they completed the work on my vehicle in a timely manner.
So impressed .... with my new Blue Ford Escape and everyone at the dealership that made it possible. They all went out of their way to make this happen in my busy schedule. Since I left with my new… MoreSo impressed .... with my new Blue Ford Escape and everyone at the dealership that made it possible. They all went out of their way to make this happen in my busy schedule. Since I left with my new wheels I have been totally impressed with the followup and care that I received!!! :) :) Keep up the great work guys! I'll be back and will stongly recommend your dealership to others!! Less
DK Ford is not a bad dealership to deal with Darren is very good salesman. I will go see him again when I need a vehicle and I would recommend him to you as well. He got me everything I asked for and… MoreDK Ford is not a bad dealership to deal with Darren is very good salesman. I will go see him again when I need a vehicle and I would recommend him to you as well. He got me everything I asked for and a ton of info and he worked out all the weight limits for towing I needed and made sure I got the right truck for the job. After my deal was done papers we signed money was in there hands I was picking up our truck I noticed the windshield was not as good as I thought it was before it was cleaned up for sale and I mentioned it to Darren. He went in got his sales manager who came and looked at it shook my hand and told me anytime in the next six months drop it off and I'll put a new one in at no cost to me. I just said thank you! Brandon in the finance office took good care of us as well had everything done when he said he would and I had not one issue with him which I guess is how it should be but no push for anything at all and was very friendly. They made every member of my family feel like we we welcome and even went as far as to get my two kids gifts and hats. Best of all I left feeling I got a fare deal at a good rate and they felt they made a good deal. Rare and best auto transactions I have ever made. Less
