Customer Reviews
At DK Ford, we're committed to serving the Leduc and Nisku area with honest, professional service and a dealership experience rooted in trust and community. Our customer reviews speak to the standard we hold ourselves to every day across sales, service, parts, and everything in between.
We're also proud recipients of the 2025 Ford Diamond President's Award, marking the 19th time DK Ford has earned one of the highest honours given to Ford dealerships in Canada. It's a recognition we don't take lightly, and one that reflects the loyalty of our Leduc customers.
See what drivers across Leduc County, and beyond are saying about their experience with DK Ford. Whether they came in for a new Ford truck or SUV, or ongoing service.
866 reviews
I responded to an ad from DK Ford in Leduc about a used service van that they had grossly lowered the price by over 20%. I expected when I called to get the usual bait-and-switch technique I have run… MoreI responded to an ad from DK Ford in Leduc about a used service van that they had grossly lowered the price by over 20%. I expected when I called to get the usual bait-and-switch technique I have run into in the past at other dealerships. Not at DK Ford, I spoke first with Dave, and I asked "Is the vehicle actually there?" He replied yes, I am sitting at my desk and I can see it from here" I was surprised at no bait and switch, so I agreed to come in at noon and have a look. The vehicle was a great price and exactly as advertised. Dave was with other clients when I got there, and instead of making me wait for him, he handed me off to Kim Valliere. Kim was an absolute professional and I felt that she was able to answer all my questions. Shannon the Sales Manager was straightforward and left no questions unanswered. I took the vehicle for a test drive and when I got back I mentioned a slight shake that I felt when driving, without hesitation the sales team agreed to have a mechanic look at it to be sure. It turned out to be a part of the roof rack as it was carrying no ladders and was loose, and I was provided a full car fax and inspection report. The person in the finance office Jen London was very professional and a pleasure to work with. I think DK Ford has turned me into a Ford Fanatic, I will definitely be returning for my next purchase. Thank you everyone for your help Less
Alan at DK Ford Leduc was amazing to deal with! All the staff we encountered made the experience exceptionally easy.
Again the team at DK Ford delivers. The communication was awesome, which allowed me to schedule my day accordingly, and my truck was done on time and below the estimate. Great service department and s… MoreAgain the team at DK Ford delivers. The communication was awesome, which allowed me to schedule my day accordingly, and my truck was done on time and below the estimate. Great service department and service advisor. Less
Great staff. Service center is top notch. Parts are so great to deal with. Love both Ryan's, they are always full of jokes and helpful advice. Finance always works for us. They are all pretty awe… MoreGreat staff. Service center is top notch. Parts are so great to deal with. Love both Ryan's, they are always full of jokes and helpful advice. Finance always works for us. They are all pretty awesome people Less
