Customer Reviews
At DK Ford, we're committed to serving the Leduc and Nisku area with honest, professional service and a dealership experience rooted in trust and community. Our customer reviews speak to the standard we hold ourselves to every day across sales, service, parts, and everything in between.
We're also proud recipients of the 2025 Ford Diamond President's Award, marking the 19th time DK Ford has earned one of the highest honours given to Ford dealerships in Canada. It's a recognition we don't take lightly, and one that reflects the loyalty of our Leduc customers.
See what drivers across Leduc County, and beyond are saying about their experience with DK Ford. Whether they came in for a new Ford truck or SUV, or ongoing service.
863 reviews
Service was Average, similar to a service I would get at McDonalds maybe. My main problem is with Ford in general. My vehicle is a 2012 Ford Fiesta with 48,000 Km's on it and the Axle Seal was lea… MoreService was Average, similar to a service I would get at McDonalds maybe. My main problem is with Ford in general. My vehicle is a 2012 Ford Fiesta with 48,000 Km's on it and the Axle Seal was leaking already... But because it was registered for a short period of time in 2011, there was no more warranty on the car, and no understanding from Ford whatsoever. I WILL NEVER BUY A FORD AGAIN. Less
I was well looked after,great customer service thankyou
My car was stolen and the keys lost. DK Ford went above and beyond in getting new keys made. To replace all the tumblers and ignition would have cost over 1200.00. Since we didn't have theft in… MoreMy car was stolen and the keys lost. DK Ford went above and beyond in getting new keys made. To replace all the tumblers and ignition would have cost over 1200.00. Since we didn't have theft insurance it was suggested that they bring in a locksmith to make a template key that they could use to create the new keys. So instead of 1200.00 it cost me 305.00 and that included 2 new keys and 2 new fobs! I am so impressed with their honesty and ingenuity. They didn't have to offer that alternative. I would never have known, and would have had no choice but to pay the higher price. Less
Had a great experience with the service department was charged twice for a fee and they corrected it right away. Service department is always friendly and very helpfull
Very satisfied with their services.
The service department at DK Ford is the very best. Thanks to Mike and Gord for the work on my Lincoln MKC.
